Craig focuses on company-specific data to provide tailored insights for website improvements. Following his site audit, we took away a better understanding of our own customers and how we can better serve them. His review and analysis were well thought out and thorough. I would recommend Craig to anyone looking to conduct a custom website audit.
As VP, Internet Marketing for Countrywide (now Bank of America) Craig Tomlin directed web redesign and development projects with an emphasis on optimizing the UX. Craig's skills in UX, SEO and Usability were very effective, and resulted in a number of firsts for our company. I highly recommend him for expert UX, SEO or Usability guidance on web projects.
Craig's work on wireframes I was developing realistically gained us several million dollars in revenue with the changes he recommended. His level of detail for actionable changes was jaw dropping and the advice he gave was based on our actual business model, not academics and generalities. We will be using him again when we need real experts.